https://www.youtube.com/watch?v=DGFy8tR9BHc&list=PLm18yK9y1uYHuzD5K_2G14n3Af7__MVtI&index=6

1. Press the Menu button on the remote provided with the DreamTV TV box/receiver.
2. Scroll to the “Search” option using the navigational arrows on your remote.
3. Select by pressing the OK button in the centre of your remote.
4. Scroll to “NIT search” and press the RIGHT arrow button.
5. Press OK on “Start Search.”
6. Your channels will be loaded on your service.

https://www.youtube.com/watch?v=8Y8g0r4WAFs&list=PLm18yK9y1uYHuzD5K_2G14n3Af7__MVtI&index=1

1. Press the Menu button on the remote provided with the DreamTV TV box/receiver.
2. Press the right arrow button and scroll to “Factory Defaults” and press OK.
3. Press OK and enter the password as “000000”
4. Confirm the reset by pressing the OK button.
5. This will perform the NIT Channel Search.

If you are getting a “No Signal “message on your TV screen, please use the following steps:

1. Confirm you have your television on the right input setting.
2. You can also reseat the video cable or try a different input port on the TV and/or a different video cable (if possible.)
3. If you see “No Signal” that is static on the screen, unscrew the antenna cable and unplug the box from power.
4. Wait a few moments, then screw back in the antenna cable and power up the box.
5. If the message is still on the screen, contact Technical Support for more assistance.

1. Confirm your account is active by checking your E-Care portal (selfcare.enetworks.gy)
2. Confirm the channel is included with your package (WhatsApp: +592-624-5153).
3. If you have confirmed the first two steps, contact Technical Support for more assistance.

1. Select OK on your remote control to reveal the TV channel list.
2. Select the channel you wish to lock.
3. Click the GREEN button, which will display a menu at the bottom of the TV list.
4. Scroll to the LOCK ICON.
5. Press OK.
6. This will lock the channel.
7. When you are ready to access the channel, enter the password.

1. Press Menu on your remote control.
2. Scroll to General Setting and click OK, then select PASSWORD
3. Scroll right using arrows, enter the old password (000000)
4. Enter your new 6-digit password.
5. Confirm the new 6-digit password (Message- Password successfully changed)
6. Exit and click OK on display.
7. When you are ready to access the channel, the password will be your new password.

1. Press the TV/R button on your remote.
2. If this does not work, press the OK button on the remote.
3. Press the LEFT arrow button once to return to the TV list, then press the OK button to select a channel.

1.  Press the Menu button.
2. Press the right arrow button until “Advance Settings” is selected.
3. Press the OK button.
4. Scroll down to Date and Time and press OK.
5. Select Automatic date and time.
6. Press the OK button to turn it off.
7. Press Exit and date and time should change to the correct information.

Contact our Technical Support for assistance with this issue.

Contact our Technical Support for help with this issue.