Frequently Asked Questions
Mobile
You can sign up through our website, visit a retail store, or call customer service to speak with a representative.
Yes, you can keep your number when switching providers by initiating a process called “Number Portability.” See here for more: https://www.enetworks.gy/switch-to-enet/
Yes, you can change your plan or services at any time by logging into your account or contacting customer support.
You can check your data usage by logging into your account in your My ENet App, or calling our contact center for assistance.
You can request a replacement SIM card at any one of our retail stores.
No, our devices aren’t locked to our network.
You can contact customer support by calling our helpline (592-231-3890), messaging us on Whatsapp (592-624-5153), using the live chat on our website or visiting a retail store.